Data is increasingly becoming a key competitive factor in contract catering. To efficiently manage guest services and operational processes, a consistent data foundation is required across all digital touchpoints. For technology partners such as kamasys and qnips, this means providing comprehensive support to customers across each of these touchpoints.

Through this merger, the two companies are positioning themselves as a leading solution provider for this task by combining two complementary areas of expertise. While qnips has developed a modern platform architecture for digital guest services, kamasys has extensive experience in the integration and operation of complex system landscapes in catering companies. Together, they are creating a platform where front-of-house data is centrally aggregated and made available across the board.

“kamasys and qnips have been competing on equal footing in the market for many years. During our discussions, it quickly became clear that we share a very similar vision of how the digital infrastructure of contract catering will contract catering . This merger is therefore a logical next step: Together, we form a team of over 70 employees and can implement this vision for our customers much more quickly and effectively. We look forward to our shared future,” explains Christian Brützel.”

“The market is increasingly demanding integrated solutions rather than isolated systems,” adds Marcel Konrad. “With this merger, we are establishing the organizational and technological foundation to provide our customers with comprehensive support—from project planning through installation and commissioning to support and field service for our own solutions or products from our partner network.”

He makes it clear that technology partnerships remain a central component of the company’s strategy. The platform is deliberately designed to be open and enables the integration of external systems and specialized solutions via standardized interfaces.

Artificial intelligence is a key competitive factor and a driver of efficiency and cost-effectiveness in contract catering. However, forecasting, sales management, and optimized production planning require a consistent and reliable data foundation. In many companies, relevant information is scattered across different systems—and is therefore difficult to manage effectively.

“With this merger, we’re closing the loop in the front-of-house,” emphasizes André von Hören. “By integrating our own checkout and POS solution—in addition to app and web orders, self-order kiosks, and connections to vending machines or autonomous stores—we’re bringing all transaction-related touchpoints together on a single platform. “The data is stored centrally in a consistent model and made available. By supplementing this with profile and user data, menu and master data, as well as contextual information such as calendar data, building occupancy, or weather, we are creating the conditions for the profitable use of AI models,” explains von Hören.

Through the merger, the new company is positioning itself as a technology-driven infrastructure partner for contract catering with a clear commitment to creating the conditions for data-driven, automated, and AI-powered operating models.

The merger is therefore not merely an organizational decision, but a clear strategic signal to the industry:

The future of contract catering platform-based, integrated—and data-driven.