contract catering changed. Guests expect greater flexibility and better service, especially in hybrid work environments with flexible break times and shorter visits. Kitchen and service staff, on the other hand, face the challenge of meeting growing demands with limited resources. The key lies in digital solutions that ease the burden on both sides.

Whether it’s an impromptu meal or a planned lunch break, digital table service can be tailored to each guest’s situation. The entire process is handled through the menioApp or the Order Kiosk —digitally, contactlessly, and effortlessly. Guests have three different options for being served at their table:

Order directly at your table via QR code
First, take a seat and scan the QR code display at your table.
You can choose a dish from the menu, which opens in the menioApp.
Your order is automatically assigned to your table.
Your meal will be served directly to your table.

Pre-order & assign upon arrival
Do you place your order before lunch break via the app or the portal? When you arrive, select your seat, scan the QR code, and your order will be assigned.
The kitchen knows immediately which table the dish should be brought to.

Order Kiosk with table number feature
If you don't have access to the menioApp, you can place your order at the Order Kiosk.
The table number is either entered manually or scanned via a QR code.
Here, too, the order is assigned automatically.

By implementing an optimized system, all parties involved in contract catering benefit contract catering :

For operations managers, this means better planning, more efficient processes, and optimized guest distribution in the cafeteria—leading to higher capacity utilization without any additional staffing costs.
Kitchen and service staff benefit from a structured organization in the serving area, reduced error rates thanks to clear table assignments, and a noticeable reduction in workload due to fewer follow-up questions.
Guests also enjoy benefits: shorter wait times, a convenient and contactless ordering experience, and flexible use—whether spontaneous or planned in advance.

It’s 12:30 p.m. in the cafeteria. Julia comes out of her meeting, orders her meal on the go via an app, and simply scans the QR code at her table. No lines, no balancing trays—she leans back, and shortly afterward, her meal is brought right to her seat. Whereas her lunch break used to start with waiting, it now begins in a relaxed manner with just one click. The kitchen operates more efficiently, the service is more streamlined—and Julia truly enjoys her break as a break.

Digital table service offers real added value for guests, kitchen and service staff, as well as restaurant managers. It enhances the guest experience, reduces wait times, and makes lunch breaks more relaxed—without adding to the staff’s workload. At the same time, it ensures streamlined kitchen operations, more efficient planning, and reduces stress during peak hours.

Especially in times of a skills shortage, this is a smart way to create a better guest experience with fewer resources.